Solution » Enterprise Communication

» Voice - Mobility

With today’s diverse workforce, communications solutions must conform to the needs of individuals and organizations, not the other way around. Whether desk workers, on-premises mobile workers, teleworkers, or fully-mobile workers, users demand the same feature-rich communications experience they have in the office, no matter where they are or what device they are using.

Mobility Solutions are designed to help businesses and employees maintain stable professional relationships within increasingly mobile and geographically dispersed enterprises and staff members. It allows businesses to extend their resources and applications to employees anywhere, anytime. By adopting a comprehensive, secure, and fully featured mobility solution, you are able to provide consistent service to all your contacts, no matter where you are.

Mobility Solutions:

• IP DECT
• WLAN Phone
• Smart Mobile Phone

Mobility allows to a handle all business calls through a single phone number and mailbox. Mobility users can be reached anywhere on any of their devices, including internal system phones, as well as off-site phones, such as mobile and home phones. Incoming calls ring on all of the specified devices until the call is answered on one of the phones. By integrating your desk phone with your other numbers, you never have to worry about missing calls when away from your desk. In addition to being accessible anywhere through your regular office number, the user can benefit from services and features, such as call transfer conference calls etc. which can be enjoyed from off-site phone.

Benefits:

 

Improved mobility: Extends features, including voice mail, call transfer and caller ID to remote users as if they were on site, keeping mobile workers in contact with customers at all times

Increased customer satisfaction: Eliminates long on-hold times and phone tag by simultaneously ringing desk phones and remote destinations

Increased productivity: Enables sales staff and mobile professionals to respond to inquiries and make decisions on the spot

Improved time management: Centralized voice mail saves time by eliminating the need to manage multiple voice mail accounts

Fewer missed opportunities: Greater call completion reduces the loss of time-sensitive calls to the sales department while permitting maximum flexibility